Refund policy
No-Refund & Order Change Policy
Returns are not accepted. Unless clear errors made on orders are found and reported upon receipt, once orders have been processed and shipped, refunds will not be offered. All sales will be final at that time.
Customers may request to change or cancel orders usually within 3 days from the date their order was placed. After this period, the orders are then processed and shipped out, after which they are considered final and no longer eligible for cancellation, modifications, or refunds.
If you need to request a change or cancellation, please contact us as soon as possible with your order number. We will do our best to accommodate requests made within the 3-day window.
30-Day Delivery
If an order has not been successfully delivered within 30 days from the date the order was placed, the customer will be eligible for a full refund for the order.
The 30-day period provides sufficient time to locate packages that may be delayed or lost in transit and to address common shipping, carrier, or delivery-related issues.
If an order remains undelivered after 30 days, the customer may contact us to request a full refund. Once eligibility is confirmed, the refund will be issued. This policy does not limit any rights or protections provided to customers under applicable law.
All refunds will be issued to the original payment methods used for each order.